Workforce Optimization Tech Is Being Used for Remote Work

Workforce management and optimization technology has been a staple of the help desk and call center field for some time. These tools help organizations with workforce scheduling, shift management, breaks, vacations and more.
With remote work becoming so prevalent, some employers are adapting the tech to the broader workforce and using it to create hybrid models that accommodate people working in the office, at home or switching between both.
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Written by HR Today

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