Nearly two thirds of UK enterprises have invested in improving digital customer communications during the pandemic

But over half believe their short-term fixes won’t be fit for the long term Crawley, UK, April 21, 2021 – With most people locked down and relying on digital communications during the pandemic, around two thirds (64 per cent) of UK IT leaders questioned in a new survey reveal that their organization has made technology changes to improve digital interaction with customers. The same number of respondents (64 per cent) have made changes to handle… Source: RealWire Source Article

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